#gsmchat

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Warren Kagarise
@wkagarise
@novalsi @JenJSnyder Also: animals/wildlife. We livestreamed a family of baby squirrels. Our audience went nuts. #groan #GSMCHAT
20 Apr, 08:31 PM UTC
Capt. Chris Hsiung
@chMtnViewPD
@GovernmentSM A2: Don't forget 2-way engagement works great for livestream too. Encourage questions, interact, and… https://t.co/QHrSZ40SVd
20 Apr, 08:32 PM UTC
Ed McDonough
@EdMcDonough1
#gsmchat Before we get going, I want to give a shout out to colleague @allen_emilym for working with @josephporcelli and Next Door '''
20 Apr, 08:07 PM UTC
Capt. Chris Hsiung
@chMtnViewPD
@GovernmentSM A3: Topic of blocking/muting others from #socialgov accounts (Advice: don't). https://t.co/tyIeMMPWwy #gsmchat
20 Apr, 08:40 PM UTC
Capt. Chris Hsiung
@chMtnViewPD
@GovernmentSM A4: What the much sought after @hootsuite swag socks look like (#kiddingnotkidding) #gsmchat
20 Apr, 08:53 PM UTC
Kaitlin Keeler
@KaitlinKeeler
A4: Agree with the hotel/conference combo. I'd also like to keep it warm for all of us northerners to get a break from the chill! #gsmchat
20 Apr, 08:57 PM UTC
Kristy Dalton
@kristydalton22
@chMtnViewPD @bronleamishler @GovernmentSM @hootsuite Wait, neither did I! Dear @Hootsuite, please send my socks to… https://t.co/nvlAfJ6pSf
20 Apr, 08:56 PM UTC
Warren Kagarise
@wkagarise
@jgilgenbach @KaitlinKeeler Communications team should always have access to every account to help respond to citiz… https://t.co/5TiSzr3wn4
20 Apr, 08:48 PM UTC
Warren Kagarise
@wkagarise
Absolutely. And as @kerryshearer told us, greet viewers by name and be personable with your audience. Authenticity!… https://t.co/ZZ1pyTvsay
20 Apr, 08:34 PM UTC
Gov Social Media
@GovernmentSM
Join us for next biweekly #gsmchat on Thurs May 4th at 1pm PT for more #socialmedia in govt discussion!
20 Apr, 09:00 PM UTC
Jen Snyder
@JenJSnyder
A4 Somewhere I haven't been before, which is totally not helpful 😂 #gsmchat
20 Apr, 08:53 PM UTC
Timothy Martin
@TRMRoanokeCity
A3: Find a balance in your policy. Protect your agency, but don't hinder creativity! #gsmchat
20 Apr, 08:45 PM UTC
Mary Jo Flynn
@MaryJoFly
A3: getting buy in for a lead account during emergencies. Too many squashed toes. #gsmchat
20 Apr, 08:45 PM UTC
Mark Van Baale
@markvanbaale
A3: On the note of blocking/muting that @chMtnViewPD brought up, here is a great podcast from @ELGL50: https://t.co/9nMBFDktC1 #gsmchat
20 Apr, 08:45 PM UTC
Mark Van Baale
@markvanbaale
A3: One fantastic way of how to handle social guidelines was how @CityofNorthPort set up their policy: https://t.co/dWTq9zsclK #gsmchat
20 Apr, 08:42 PM UTC
Nick Smith
@novalsi
@wkagarise @JenJSnyder some ideas for what to livestream #gsmchat
20 Apr, 08:30 PM UTC
Brett White
@yepthatbrett
Hey everybody! I'm here for #GSMCHAT! Hello?
20 Apr, 09:12 PM UTC
Jessie Brown
@jbrownsocial
@JenJSnyder the nerd in me wants us all to submit maps now 🤓😎 #gsmchat
20 Apr, 08:56 PM UTC
Warren Kagarise
@wkagarise
A4: Somewhere with a local, interesting SM example to share. (Dallas was perfect.) Also: @chrisweidel sold us on Nashville! #GSMCHAT
20 Apr, 08:55 PM UTC
Bronlea
@bronleamishler
A4: Palm trees. But seriously: I enjoy exploring culture/history of new cities. Good extracurricular activities are a plus #gsmchat
20 Apr, 08:53 PM UTC
Nick Smith
@novalsi
A4: the things outside the hotel. a ballroom is a ballroom is a ballroom. but honestly, seriously, truly, FOOD.… https://t.co/WfPeOv8sFE
20 Apr, 08:52 PM UTC
Warren Kagarise
@wkagarise
@jgilgenbach @KaitlinKeeler Also want to add that this isn't about control. It's about reiterating importance/need… https://t.co/HpPtaByEDd
20 Apr, 08:51 PM UTC
Bronlea
@bronleamishler
@markvanbaale Our policy tries to be generic/high level; build best practices through brainstorming/training with o… https://t.co/aAWaLLthhL
20 Apr, 08:44 PM UTC
Jonathan Tolbert
@JTolbertIV
A3: This 👇 and records retention. #gsmchat #socialgov https://t.co/UN8RcSyY1u
20 Apr, 08:42 PM UTC
Jordan Gilgenbach
@jgilgenbach
A3: How to wrangle in the wild west of unapproved, rogue City accounts. #gsmchat
20 Apr, 08:40 PM UTC
Jonathan Tolbert
@JTolbertIV
A2: Make sure you have a STRONG connection and invest in a tripod for your device(s). #gsmchat https://t.co/HDXeK4k27x
20 Apr, 08:36 PM UTC
Mary Jo Flynn
@MaryJoFly
A2: I prefer a wired lavaliere mic and extension cord over wireless which can pick up radio interference #gsmchat
20 Apr, 08:35 PM UTC
Timothy Martin
@TRMRoanokeCity
@allen_emilym Here's an example of using visuals on FB Live. #gsmchat https://t.co/6rvCqlAqRp
20 Apr, 08:30 PM UTC
Chris Weidel
@chrisweidel
A4: Nashville. 💁🏻 #gsmchat
20 Apr, 09:02 PM UTC
Mai Linh Johnson
@pushidasushi
A4: A cruise!!!!!!!!!!!!!! #gsmchat #gsmcon2018
20 Apr, 08:56 PM UTC
Mark Van Baale
@markvanbaale
@MaeMagan @bronleamishler This is why I saw this line in one social media policy that we may use too. #gsmchat
20 Apr, 08:51 PM UTC
Magan Reed
@MaeMagan
@bronleamishler @markvanbaale Super important to keep policies flexible so they can adapt over time. What's right t… https://t.co/ExY9QPOTMo
20 Apr, 08:48 PM UTC
Warren Kagarise
@wkagarise
Yes! Our policy as well. Sometimes it causes difficult conversations with staff, but maintaining org's message/tone… https://t.co/Buj9FYv6Mk
20 Apr, 08:45 PM UTC
Mark Van Baale
@markvanbaale
A3: How do you handle setting up guidelines when there are so many social platforms? #gsmchat https://t.co/BPeWm8y5zH
20 Apr, 08:41 PM UTC
Jordan Gilgenbach
@jgilgenbach
This was a super helpful topic form many project I'm working on. Thanks @GovernmentSM and #gsmchat for all the tips and advice.
20 Apr, 09:02 PM UTC
Nick Smith
@novalsi
Thanks #gsmchat for the tips! Haha & for adding to my workload. See you soon ... #MayTheFourthBeWithYou
20 Apr, 09:01 PM UTC
Marian Doucette
@iNeedArts
Definitely having all sessions on site is nice. Shuttle to/from airport would be nice. But good area restaurants a… https://t.co/v3MqKLnsQI
20 Apr, 08:57 PM UTC
Timothy Martin
@TRMRoanokeCity
A4: Nothing really. I'd travel near and far to connect with #socialmedia managers across the country. I'd even go on a cruise! #gsmchat
20 Apr, 08:57 PM UTC
Jessie Brown
@jbrownsocial
A4: awesome food and fun stuff to do after 5 in a safe neighborhood, a direct flight from #DSM doesn't hurt, either 😉 #gsmchat
20 Apr, 08:55 PM UTC
Jen Snyder
@JenJSnyder
I agree with this. It makes it much easier. #gsmchat https://t.co/gDyPYyKOkV
20 Apr, 08:54 PM UTC
Kaitlin Keeler
@KaitlinKeeler
@wkagarise @jgilgenbach We won't list an account as official, unless we have admin access for this very reason as w… https://t.co/7N15k3W5WI
20 Apr, 08:54 PM UTC
Mark Van Baale
@markvanbaale
A4: For me, having the conference right in the hotel I stayed at was very convenient. #gsmchat https://t.co/OoZ81eBTL6
20 Apr, 08:53 PM UTC
Magan Reed
@MaeMagan
@wkagarise @jgilgenbach @KaitlinKeeler Absolutely. Consistency is critical. That's where it's easy to mess up & cre… https://t.co/XdSYZFbi2D
20 Apr, 08:52 PM UTC
Kaitlin Keeler
@KaitlinKeeler
@jgilgenbach Instead of policing/enforcing-we approach & partner w/them. Show there are still (our) channels for th… https://t.co/2rLu0WaMi5
20 Apr, 08:52 PM UTC
Bronlea
@bronleamishler
@MaeMagan @markvanbaale Indeed. Our policy allows me to update/adapt policy as needed. #gsmchat
20 Apr, 08:49 PM UTC
Nick Smith
@novalsi
not to mention for crisis reasons #gsmchat but this is incredibly true https://t.co/Brvs6SMAxk
20 Apr, 08:49 PM UTC
Magan Reed
@MaeMagan
@JTolbertIV You basically have to live & die by info in link. Lots of software to help archive posts on monthly bas… https://t.co/xHaAy00KoO
20 Apr, 08:46 PM UTC
Sarah Gamblin-Luig
@SirenLadySTL
@GovernmentSM Q3: Sharing/amending/adding policy during an administration transition. #gsmchat
20 Apr, 08:44 PM UTC
Kaitlin Keeler
@KaitlinKeeler
@jgilgenbach Have it in your policy that all accounts must be created/approved through your dept-but the tricky par… https://t.co/pAf7MgtXce
20 Apr, 08:43 PM UTC
Jessie Brown
@jbrownsocial
A3: accessibility issues #gsmchat
20 Apr, 08:42 PM UTC
Magan Reed
@MaeMagan
A3: Etiquette policy for non-employee, non-elected, but representatives/volunteers of agency. #gsmchat
20 Apr, 08:42 PM UTC
Gov Social Media
@GovernmentSM
So much great information and advice for Q2, Thanks everyone! Let's get a move on to Q3, coming right up! #gsmchat
20 Apr, 08:38 PM UTC
Jordan Gilgenbach
@jgilgenbach
A2: And battery life. Either have a power source or battery pack. It's easy to drain a full battery in 45 min when live. #gsmchat
20 Apr, 08:38 PM UTC
Marian Doucette
@iNeedArts
@wkagarise @novalsi @JenJSnyder Of course! Oh, look squirrels - applies as well to shiny things! #groan #gsmchat
20 Apr, 08:36 PM UTC
Jessie Brown
@jbrownsocial
@chMtnViewPD @GovernmentSM That's the best part! (also the scariest part for your on-camera people sometimes, though!) #gsmchat
20 Apr, 08:36 PM UTC
Mary Jo Flynn
@MaryJoFly
@holloway @marytakesphotos But you've got to be descriptive with your title, that will help too. #gsmchat
20 Apr, 08:34 PM UTC
Josh Holloway
@holloway
@marytakesphotos I don't like going "LIVE" until there's content to show. Users who get notifications may tune out… https://t.co/0VnCylZfF6
20 Apr, 08:33 PM UTC
Marian Doucette
@iNeedArts
A2. Figuring out how to incorporate/address LIVE Video within our social media policy. Where to begin? #gsmchat https://t.co/GEjVt6bo6r
20 Apr, 08:32 PM UTC
Chris Weidel
@chrisweidel
#gsmchat busy day sorry y'all. Be more focused next time!
20 Apr, 09:04 PM UTC
Sarah Gamblin-Luig
@SirenLadySTL
@GovernmentSM A4: Pricing, to give as many as possible the opportunity to attend. Fun stuff to see around town. 24h… https://t.co/9dAjTfweF3
20 Apr, 09:04 PM UTC
Gov Social Media
@GovernmentSM
Wow time flies, what a great #gsmchat today!! Time to end it for today...Thank you all for joining!
20 Apr, 09:00 PM UTC
Marian Doucette
@iNeedArts
@KaitlinKeeler Excellent point! warmth... #gsmchat
20 Apr, 08:59 PM UTC
Jordan Gilgenbach
@jgilgenbach
@TyWood98 @GovernmentSM Ditto. With a tight budget, it's not so much where, but the cost to get and stay there. #gsmchat
20 Apr, 08:58 PM UTC
Nick Smith
@novalsi
+1 #gsmchat nashville has a really interesting culture (and i promise y'all it's not all country music stuff) https://t.co/i0yVWtSQmV
20 Apr, 08:57 PM UTC
Ty Wood
@TyWood98
@GovernmentSM A4 Unfortunately #1 will always be pricing for travel/hotel. Conf fee stays the same mostly. Food/st… https://t.co/eNjbvFrP5u
20 Apr, 08:57 PM UTC
Jordan Gilgenbach
@jgilgenbach
@MaeMagan @wkagarise @KaitlinKeeler I feel like that's not a matter of it, but rather when. Good thing I'm meeting… https://t.co/xso5EnrS5r
20 Apr, 08:56 PM UTC
Bronlea
@bronleamishler
@chMtnViewPD @GovernmentSM @hootsuite Man. Tell @HootDawe to send you a pair. They're splendid. Harlequin blue, bla… https://t.co/msLzED1BQG
20 Apr, 08:55 PM UTC
Gov Social Media
@GovernmentSM
Time for one last question, wait for it..... #gsmchat
20 Apr, 08:51 PM UTC
Kaitlin Keeler
@KaitlinKeeler
A3: I second this 👇👇👇 #gsmchat https://t.co/kUGTRFC9s3
20 Apr, 08:46 PM UTC
Nick Smith
@novalsi
@markvanbaale You gotta get big picture. Think in patterns, not in posts. #gsmchat
20 Apr, 08:42 PM UTC
Ty Wood
@TyWood98
@GovernmentSM A3 protocol for FB live/live vids. Supervisors want a hard black&white answer but like w/ anything in… https://t.co/SDgdLV8f4A
20 Apr, 08:40 PM UTC
Kaitlin Keeler
@KaitlinKeeler
@MaeMagan We will have to try that!!!! #gsmchat
20 Apr, 08:34 PM UTC
Sarah Gamblin-Luig
@SirenLadySTL
@markvanbaale Hmm, At. Louis has good BBQ too. #gsmchat
20 Apr, 09:06 PM UTC
Gov Social Media
@GovernmentSM
Miss something? Previous #gsmchat topics recapped via #Storify at https://t.co/l0IAtM83nU #gov20 #lesm #smem
20 Apr, 09:01 PM UTC
Todd McGee
@toddamcgee
@GovernmentSM Need easy access to gamblers and strippers. Just kidding. Travel costs are major factor for me. #gsmchat
20 Apr, 08:57 PM UTC
Marian Doucette
@iNeedArts
@markvanbaale We actually have this in place. Accounts set up by comms with staff "making a case" for creation/main… https://t.co/xGwL0DJqHW
20 Apr, 08:55 PM UTC
Jordan Gilgenbach
@jgilgenbach
@KaitlinKeeler That hard part is that it is. The big questionis how to enforce the policy when there are no real consequences. #gsmchat
20 Apr, 08:46 PM UTC
Marian Doucette
@iNeedArts
A3. Definitely policy on how to deal with live broadcasts in SM. Also, procedures on captioning/accessibility. #gsmchat
20 Apr, 08:43 PM UTC
Jonathan Tolbert
@JTolbertIV
A2: Also test audio or invest in a mic. IMO it's better to have good audio and bad video than good video and bad au… https://t.co/grKRQE9TPz
20 Apr, 08:39 PM UTC
Chris Weidel
@chrisweidel
Q2: I don't schedule events, so I have to decide if enough citizens will be able to watch at the time for it to be best method #gsmchat
20 Apr, 08:33 PM UTC
Jennifer Lazo
@Jdlazo
@GovernmentSM Not smoky, price of hotel, walking distance things to see/places to eat. #gsmchat
20 Apr, 10:00 PM UTC
Sarah Gamblin-Luig
@SirenLadySTL
@markvanbaale Of all the autocorrect issues to have for a ST. Louisan, mine is that darned "At." #gsmchat
20 Apr, 09:07 PM UTC
Gov Social Media
@GovernmentSM
Q4: For those who attended #GSMCON2017 & those who didn’t: What’s most important to you in selecting a conference location? #gsmchat
20 Apr, 08:51 PM UTC
Ty Wood
@TyWood98
@GovernmentSM A2: Getting our mics to work. They stopped working on our phone but they used to, so I'm troubleshooting 😒 #gsmchat
20 Apr, 08:33 PM UTC
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