#smbmsp99

#smbmsp99 is trending on Twitter. View popular tweets on #smbmsp99.
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Cory Vandenberghe
@CoryVandy
Always fun watching @AaronWeiche dropping some truth and rap quotes @smbmsp about online reviews. #getfivestars… https://t.co/b1jYpn0NJ3
21 Apr, 01:56 PM UTC
Laura 1G2C
@1Girl2Cities
Great questions to ask when seeking feedback. ❓ #smbmsp99
21 Apr, 02:38 PM UTC
Becky Prosser
@prossboss
Case studies are social media goldmines #smbmsp99
21 Apr, 02:37 PM UTC
Taylor Werdel 📖
@SnappingTwerdel
You need people to point out your flaws - they are building blocks for continual improvement #smbmsp99
21 Apr, 02:10 PM UTC
smbmsp
@smbmsp
We're ready for you #smbmsp99! See you soon at @514Studios
21 Apr, 12:25 PM UTC
Jenna Paulus
@jentopthat
When you win a year subscription to #brandpointhub. Thanks @brandpointco! #smbmsp99
21 Apr, 02:48 PM UTC
smbmsp
@smbmsp
It's ok to take a time out before responding to feedback. Clear your head, then reply with empathy. @AaronWeiche #smbmsp99
21 Apr, 02:21 PM UTC
Taylor Werdel 📖
@SnappingTwerdel
One case study can fuel 50-60 content pieces for social. It pays for itself over and over again. #smbmsp99 💻📱
21 Apr, 02:37 PM UTC
Laura 1G2C
@1Girl2Cities
What people say about you *is who you are* 🗯 #smbmsp99
21 Apr, 01:54 PM UTC
Jen Jamar
@JenJamar
Case study framework: Why did you want it? What was important? Who'd you compare us to? Why did you buy? How was the experience? #smbmsp99
21 Apr, 02:37 PM UTC
Ward Tongen (Wardo)
@wtongen
Best explaination of Net Promoter Score I've ever had from @AaronWeiche #smbmsp99
21 Apr, 02:27 PM UTC
Jenna Paulus
@jentopthat
74% of consumers are willing to answer 5 questions or less. #smbmsp99
21 Apr, 02:17 PM UTC
Jenna Paulus
@jentopthat
Complaints are the raw material out of which a better business is built. #smbmsp99
21 Apr, 02:10 PM UTC
Elena M Austin
@ChicaElenaMarie
A customer's story is your story as a business. It starts people's perspective before they interact with you. #smbmsp99
21 Apr, 02:39 PM UTC
smbmsp
@smbmsp
Contest - Tweet @brandpointco using #smbmsp99 & #brandpointhub for a chance to win an annual subscription!
21 Apr, 01:38 PM UTC
Becka
@kwiatWOWski
@brandpointco #brandpointhub #smbmsp99 @AaronWeiche with an extra 45 minutes I could take the men's warehouse customer feedback survey 😂😂
21 Apr, 02:19 PM UTC
Twin City Collective
@tccollectivemn
Sent out a survey after our last event. It was super helpful! I used google forms which was free! #smbmsp99
21 Apr, 02:30 PM UTC
Laura 1G2C
@1Girl2Cities
A little empathy goes a long way. ❤️ #smbmsp99
21 Apr, 02:21 PM UTC
Jen Jamar
@JenJamar
Bookmark for later - Net Promoter Score info: https://t.co/XVgpIIFA8Z @AaronWeiche @getfivestars #smbmsp99
21 Apr, 02:24 PM UTC
Patricia Cich Lee
@CichLee
Customer service is a spectator sport! #smbmsp99 smbmdp99 @smbmsp @AaronWeiche @jaybaer
21 Apr, 02:25 PM UTC
Twin City Collective
@tccollectivemn
Would love more feedback. Will be adding a survey to our website today! #smbmsp99
21 Apr, 02:22 PM UTC
Molly Nicholson
@MollyCule3
I hate canned copy/paste responses from companies. #smbmsp99
21 Apr, 02:22 PM UTC
AK Kerani
@AKKerani
I screenshot this and am very impressed you fit it into 140 characters. #smbmsp99 https://t.co/MOc6mqnPue
21 Apr, 04:32 PM UTC
Jenna Paulus
@jentopthat
When you ask for feedback you unearth testimonials. #smbmsp99
21 Apr, 02:29 PM UTC
Amanda Gebhard
@amandagebhard
"A fool with a tool is still a fool." - @AaronWeiche YES 🙌🏼 #smbmsp99
21 Apr, 02:29 PM UTC
Abby Wright
@abbyw675
Easier said than done, but SO true. 👏 #smbmsp99 https://t.co/obiv9XYBEP
21 Apr, 02:31 PM UTC
Michael Morris
@sirromgm
Customer service is a spectator sport. #onlinereviews #customersupport #smbmsp99
21 Apr, 02:23 PM UTC
Jason A. Touw
@jtouw
Question is will @smbmsp send to all #smbmsp99 attendees a survey now and keep it short?
21 Apr, 02:26 PM UTC
Jenna Bennett
@jennasbennett
When it comes to complaints: Be ready to handle them, make it easy, welcome feedback, work to resolve them. #smbmsp99
21 Apr, 02:21 PM UTC
AK Kerani
@AKKerani
That makes a lot of sense. I feel like I've been doing the same thing lately when I'm pressed for time. #smbmsp99 https://t.co/Grjzqj08EC
21 Apr, 04:28 PM UTC
AK Kerani
@AKKerani
So interesting but I definitely see the pattern. I don't usually pay much attention to reviews from 2 months past o… https://t.co/anQQbRPKsp
21 Apr, 04:29 PM UTC
Rocket55
@Rocket55Agency
Another awesome @smbmsp in the books! Thanks for the insights - and the bacon! #smbmsp99
21 Apr, 03:23 PM UTC
JennaRedfieldDesigns
@jennaredfield
When I first launched my Etsy shop, I got one bad review. That was the catalyst to invest in better equipment and improve #smbmsp99
21 Apr, 02:50 PM UTC
Paul DeBettignies
@MNHeadhunter
Doing a virtual wave to @smbmsp and @AaronWeiche was planning on attending but arrived late back to town #smbmsp99
21 Apr, 02:37 PM UTC
JennaRedfieldDesigns
@jennaredfield
Can you add reviews to squarespace? Anyone have tips? #smbmsp99
21 Apr, 02:34 PM UTC
Jenna Paulus
@jentopthat
Tell the story of the entire customer journey. Research, selection, planning, implementation, execution and results. #smbmsp99
21 Apr, 02:34 PM UTC
christina burns
@CABurns_
If you want more reviews, plant the seed that customer feedback matters @ehankey #smbmsp99
21 Apr, 02:22 PM UTC
Jenna Bennett
@jennasbennett
"When we deal with customers, we suck at empathy." #smbmsp99 via @AaronWeiche
21 Apr, 02:22 PM UTC
Jenna Paulus
@jentopthat
Customer service is a spectator sport. #smbmsp99
21 Apr, 02:21 PM UTC
AK Kerani
@AKKerani
I tend not to really trust FB for anything it's created - reviews, stories, anything. #smbmsp99 https://t.co/DlNSHfzgNS
21 Apr, 04:30 PM UTC
Amanda Gebhard
@amandagebhard
Personally, I don't really trust FB reviews yet. They seem more extreme than Yelp, Google. #smbmsp99
21 Apr, 02:52 PM UTC
Sara F
@fleetssara
Sorry to be missing fellow Husker @AaronWeiche at #smbmsp99 today. #GBR
21 Apr, 02:39 PM UTC
Jason A. Touw
@jtouw
@smbmsp @jennasbennett And they also offer a online version of the event too https://t.co/nuLPrxpxnV and I hear now… https://t.co/cmfwoToO4F
21 Apr, 02:32 PM UTC
Jenna Bennett
@jennasbennett
@jtouw @smbmsp Interesting! I have feedback- a lot of us can't miss work until 9:30 or 10- why not start at 7:30 or 8? 😉 #smbmsp99
21 Apr, 02:28 PM UTC
christina burns
@CABurns_
Strong NPS = Reviews #smbmsp99
21 Apr, 02:27 PM UTC
Taylor Werdel 📖
@SnappingTwerdel
Plant the seed that customer service matters to your business - that's how you get reviews 🌱🌼🌱#smbmsp99
21 Apr, 02:23 PM UTC
Magnus Ramachandra
@seksi
Hmu if you are following #smbmsp99 and would like to review @KittenBoheme's obvs #nsfw film she wrote for @WickedPictures 'Conflicted'
21 Apr, 02:55 PM UTC
JennaRedfieldDesigns
@jennaredfield
It's a struggle when you aren't local and can't connect with customers in person. Hoping to figure out how to connect better #smbmsp99
21 Apr, 02:33 PM UTC
Jen Jamar
@JenJamar
@jtouw @wtongen @AaronWeiche I like Aaron's in-person explanation best :) #smbmsp99
21 Apr, 02:32 PM UTC
Becka
@kwiatWOWski
"A fool with a tool is still a fool" #smbmsp99 @AaronWeiche
21 Apr, 02:28 PM UTC
Bridget MacWalters
@bridgetdeehr
"Customer service is a spectator sport," @AaronWeiche @getfivestars #smbmsp99
21 Apr, 02:25 PM UTC
Jason A. Touw
@jtouw
@AmyBethFrantti @AmyBethFrantti Amazing how many raised their hands in the room when asked who subscribed to @amazonprimenow #smbmsp99
21 Apr, 02:25 PM UTC
Amy Beth Frantti
@AmyBethFrantti
Customer service is a spectator sport. #smbmsp99
21 Apr, 02:22 PM UTC
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